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Department for Education Coronavirus helpline

Yesterday, we launched a new helpline to answer questions about COVID-19 related to education. Staff, parents and young people can contact the helpline as follows:

Phone: 0800 046 8687
Email:
Opening hours: 8am to 6pm (Monday to Friday)

·         No school should close in response to a suspected (or confirmed) COVID-19 case unless advised to do so by Public Health England.

Where to find the latest information

Updates on COVID-19:

·         https://www.gov.uk/coronavirus

Guidance for educational settings:

·         https://www.gov.uk/government/publications/guidance-to-educational-settings-about-covid-19

Travel advice for those travelling and living overseas:

·         https://www.gov.uk/guidance/travel-advice-novel-coronavirus

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